Question 1

Do you service built-in refrigerators?

Accepted Answer

Yes. We service many built-in and premium refrigerator models. Contact us to confirm your brand and model.

Question 2

Why is my refrigerator leaking water?

Accepted Answer

Leaks can be caused by a clogged defrost drain, damaged water line, faulty inlet valve, or ice maker connection issue.

Question 3

Do you repair ice makers and water dispensers?

Accepted Answer

Yes. We diagnose and repair many refrigerator ice maker and water dispenser issues, including leaks, low ice production, and dispenser failure.

Question 4

Do you provide a warranty on refrigerator repairs?

Accepted Answer

Yes. Qualifying repairs include warranty coverage for added peace of mind. We’ll explain the warranty details before completing the repair.

Question 5

How quickly can you repair my refrigerator?

Accepted Answer

Appointment availability depends on the schedule, but we do our best to offer fast service. Some repairs can be completed during the first visit if the required parts are available.

Question 6

Why is my refrigerator not cooling?

Accepted Answer

Common causes include dirty condenser coils, faulty fans, thermostat problems, compressor issues, or blocked airflow. A technician will determine the exact cause during the diagnostic call and will recommend the best repair options.

Question 7

Is it worth repairing a refrigerator?

Accepted Answer

In many cases, yes. Refrigerator repair is often much less expensive than replacement, especially if the appliance is not very old or if the issue involves a replaceable part.

Question 8

Can you fix my refrigerator during the diagnostic visit?

Accepted Answer

Sometimes, yes. Our technicians carry common parts, but some refrigerator repairs require model-specific parts that may need to be ordered. If parts are needed, we’ll explain the timeline clearly.

Question 9

Do you service high-end appliances?

Accepted Answer

Yes, we service a large variety of premium brand appliances, including Bosch, Miele, Sub-Zero, Viking, Dacor, Thermador, Wolf, etc. You can see the full list of brands we service on our homepage.

Question 10

Are prices hourly or flat-rate?

Accepted Answer

We use task-based pricing rather than hourly rates. After diagnosing the issue, we present a clear, upfront quote so you always know the full cost before work begins.

Question 11

Is the diagnostic fee waived if I proceed with repairs?

Accepted Answer

Yes, if you proceed with repairs you won’t need to pay for diagnostic fee, only the cost of labor and parts. However, if you decide not to continue with the repair you will need to pay a diagnostic fee of $85.

Question 12

Why do you have a diagnostic fee?

Accepted Answer

The diagnostic fee accounts for the technician’s expertise, travel, and comprehensive diagnostic process. Upon repair approval, the $85 diagnostic fee is applied toward the total repair cost.

Question 13

Do prices include parts?

Accepted Answer

Labor pricing does not include cost of the parts unless specifically stated. We mainly use manufacturer-approved parts to fix your appliance, and all part costs will be presented to you before any work begins.

Question 14

Why do prices vary?

Accepted Answer

Pricing depends on appliance type, severity of issue, and required parts.

Question 15

How much is the diagnostic call?

Accepted Answer

Our diagnostic call is a standard fee of $99.99 that will go toward the repair. The diagnostic call includes a thorough inspection by our specialized technician, issue identification, and providing of the quote with a detailed explanation of the required repairs.

Question 16

How soon can you arrive?

Accepted Answer

We schedule each appointment in the next available time slot, which  may be same-day or next-day depending on availability. We’ll always give you the earliest realistic time and keep you informed every step of the way.

Question 17

Can you fix appliance during diagnostic call?

Accepted Answer

In some cases, we can complete the repair during the initial visit if the issue is minor and we have the necessary parts on hand. However, most repairs require ordering a part specific to your appliance, which typically arrives within 2–4 days, after which we promptly schedule a return visit for installation.

Question 18

What types of payments do you accept?

Accepted Answer

We accept all major credit cards, debit cards, cash, and Zelle payments.

Question 19

Do you provide insurance on parts and labor?

Accepted Answer

All of our repairs are backed by a warranty on parts and labor. While issues are rare, we’re committed to resolving anything related to our work quickly and professionally.

Question 20

How much is the diagnostics for 2 appliances?

Accepted Answer

We offer a 50% discount on the diagnostic fee for a second appliance during the same visit, making it more convenient and cost-effective to address multiple issues at once. Early diagnosis can save time, money, and unnecessary stress in the future.

Appliance Repair Services

No matter the issue, our experienced technicians can diagnose and fix your appliance quickly and efficiently

Refrigerator Repair

Washer Repair

Dryer Repair

Dishwasher

Stove Repair

Oven Repair

Refrigerator Repair

Refridgerator Repair

You May Need Service If:

Washer Repair

Washer Repair

You May Need Service If:

Dryer Repair

Dryer Repair

You May Need Service If:

Dryer Repair

Dryer Repair

You May Need Service If:

Dryer Repair

Dryer Repair

You May Need Service If:

Dryer Repair

Dryer Repair

You May Need Service If:

Refrigerator Repair

Refridgerator Repair

You May Need Service If:

Washer Repair

Washer Repair

You May Need Service If:

Dryer Repair

Dryer Repair

You May Need Service If:

Dishwasher Repair

Dishwasher Repair

You May Need Service If:

Stove Repair

Stove Repair

You May Need Service If:

Oven Repair

Oven Repair

You May Need Service If:

Miele

Sub Zero

Thermador

Bosch

Dakor

Wolf

Miele

Sub Zero

Thermador

Bosch

Dakor

Wolf

Miele

Sub Zero

Thermador

Bosch

Dakor

Wolf

01

Diagnosis & Quote

02

Part Replacement

03

Repair & Testing

Navigation

Hours of Operation

Contacts

Miele

Sub Zero

Thermador

Bosch

Dakor

Wolf

JennAir

Asko

Fisher & Paykel